Step 1
He describes the breakdown
He picks the machine and speaks into the mic, in the workshop's language. He can also type or send a photo.
The compressor makes an odd noise on start-up
Industrial maintenance copilot, built in Morocco
The breakdown explained in your workshop's language, with the manual page to back it.
The technician describes the breakdown by voice, in the workshop's own language. In seconds, Maintiv AI answers from your machines' manuals and your workshop's know-how: the cause, the safety instructions, the steps and the source page.
- Darija, Arabic, French
- Every answer cites its page
- With or without an ERP
The drive is showing OHF
Likely cause
The drive is overheating. Check the cabinet ventilation and filter, and let it cool before restarting.
OHF: drive overheating.
Lock out the cabinet before opening.
Steps
- Check the cabinet fan and filter
- Check the motor load
- 3Let it cool, then reset
ATV320 manual · p. 412
Breakdown solved
Verifiable sourceOpens the exact manual page
Read aloudMoroccan voice
Built for industrial SMEs
- Food processing
- Textile
- Automotive
- Plastics
- Packaging
- Materials
The problem
A stopped machine is expensive. So is hunting for the answer in the manual.
20 to 40 min
lost flipping through a 400-page manual while the line waits.
FR / EN
Manuals written in French or technical English, while the workshop speaks Darija.
No record
Senior technicians' tricks are written down nowhere and leave with them at retirement.
How it works
Three moves, from the workshop tablet.
No long training. The technician talks to Maintiv AI like to an experienced colleague.
Step 2
Maintiv AI searches for him
Through this machine's manufacturer manuals and the know-how cards approved by your maintenance manager.
The whole manual scanned in seconds
Step 3
He repairs, the workshop learns
Likely cause, safety instructions, steps to tick off and the source page. "Breakdown solved" records the solution. "I'll handle it" opens a follow-up if a part is on the way.
Answer read aloud, hands-free
Breakdown tracking
Every breakdown tracked, from alert to solution.
A breakdown isn't always fixed in one go. Maintiv AI tracks its path and shows the manager what's blocking it.
- Five clear statusesOpen, in progress, on hold, solved or unsolved. Every change is timestamped.
- What's blocking, and whyAn on-hold breakdown always carries its reason: spare part, contractor, production stop.
- Team rulesA technician takes a free breakdown, never a colleague's. The manager assigns and reopens.
- Honest figuresOnly solved breakdowns count toward repair time and enrich the AI's answers.
Reason requiredThe manager knows what's blocking
Rubbing noise on the head drum
Reported by the line 1 operator
UnassignedTake it
Alarm SRVO-050: collision detected
Robot in manual mode, inspecting the welding tool
YoussefOn hold
The press loses pressure during holding
Spare part: cylinder seal kit ordered, delivery expected Thursday
SaïdResume
Repeated OHF fault on the drive
Cabinet fan replaced and door filter cleaned
Khadija
Example from the demonstration data
Know-how & videos
When a senior retires, their know-how stays in the plant.
The tricks found in no manual become cards that Maintiv AI reuses in its answers.
- Told out loud, in DarijaThe technician tells it, the AI structures it: symptom, cause, solution, precautions.
- Approved by the managerNo card is used before being reviewed and approved.
- Training videosAn onboarding path for newcomers, tracking who watched what.
Workshop memory38 approved cards
Training
0:48
ApprovedCompressor GA37
Summer overheating: blow out the cooler from inside to outside
Symptom: temperature shutdown in the afternoon, no code in the manual.
In summer the compressor overheats. I take off the cover and blow out the cooler with air from the inside out, not the other way, so the dust comes out.
HBHamza, senior technicianApproved by Nadia, manager
Used 14 times
Example from the demonstration data
Preventive plan
Act before the breakdown, starting from your Excel file.
Most workshops track maintenance in Excel or on paper. Maintiv AI reads it as is and turns it into a real tracked plan.
- Excel import with previewColumns recognized automatically, duplicates skipped, errors flagged before import.
- Plan generated from the manualEach task cites the manufacturer manual page it comes from.
- Guided completionSafety, steps ticked off, part deducted from stock. An anomaly goes straight to diagnosis.
- Weekly calendarEach technician sees their tasks and overdue items. The manager sees the whole team.
2 overdue tasksFlagged to the manager
Workshop_maintenance_plan.xlsx
3 ready1 duplicate1 to fix
| Equipment | Operation | Frequency | Status |
|---|---|---|---|
| Compressor GA37 | Oil change | Every 3 months | Ready |
| Conveyor L1 | Bearing greasing | Monthly | Ready |
| Press P2 | Hydraulic oil level | Weekly | Ready |
| Conveyor L1 | Bearing greasing | Monthly | Duplicate skipped |
| Boiler CH1 | Burner check | 2 000 h | To fixFrequency in hours |
Machines recognized automaticallyImport 3 tasks
Import preview, example
Dashboard
Figures the site director understands: dirhams and minutes.
The maintenance manager tracks the workshop without re-entering anything: it all comes from real interventions.
- Savings in MAD and mean repair timeComputed from your settings: cost of an hour of downtime, usual search time.
- Breakdowns to handleWhat's open, in progress or blocked, with the time elapsed since the alert.
- Preventive schedule complianceAnd the share of preventive work month after month.
- Unanswered questionsThe list of manuals or cards the workshop still lacks.
Estimated savings this quarter184,500 MAD
Search time avoided × cost of an hour of downtime.
Mean repair time47 min−18% over 3 months
Schedule compliance86%+9 pts
Breakdowns to handle31 waiting for a part
Share of preventive work in interventions
Per month, in %
Demonstration data
For the whole team
Everyone sees what they need, nothing more.
Three access levels, designed for how a maintenance department actually works.
Technician
On a tablet, next to the machine- Diagnosis by voice, text or photo
- Take, hold and close his breakdowns
- Complete his preventive calendar tasks
- Submit a tip or a video
- Browse manuals and solved breakdowns
Maintenance manager
In the office or the workshop- Dashboard and indicators
- Assign, reassign and reopen breakdowns
- Approve know-how cards
- Build the preventive plan
- Machine fleet, spare parts, exports
Administrator
Management or IT department- User accounts and roles
- Audit log of every action
- Subscribed plan, license modules and limits
- Site settings and existing ERP system
- Demonstration data for presentations
Role-based accessEvery screen checks who is asking.
Audit logLogins, approvals, imports — all traced.
Sourced answersThe technician can always check the page.
Cloud or on-siteInstalled on your server if you decline the cloud.
ERP & CMMS
No double entry. Ever.
Maintiv AI adapts to whatever your site already uses, whether SAP, Odoo, another CMMS or a simple Excel file.
TechnicianVoice, Darija, photo
Maintiv AIDiagnosis and know-how
CSV / Excel exportInterventions, preventive plan
Your ERPSAP, Odoo, other CMMS
You have no CMMS
Excel, paper, WhatsApp groups. Maintiv AI becomes your tracking tool, with no IT project.
- Breakdowns, interventions and durations recorded
- Preventive plan and spare parts
- Indicators for management
You already have SAP, Odoo or a CMMS
Your ERP stays the reference for work orders, stock and costs. Maintiv AI stays the technician's tool.
- Capture of the diagnosis by voice and in Darija
- Export of interventions to the ERP
- Preventive plan content built from the manuals
Today the bridge to the ERP is via file export. An automatic connector is studied with your IT department, case by case.
We don't replace your ERP. We feed it.
Why Maintiv AI
The maintenance copilot already exists elsewhere. Not for our workshops.
In the US and Europe, AI maintenance platforms already equip thousands of sites. They target large groups and work in English.
| Criterion | International platforms | Maintiv AI |
|---|---|---|
| Workshop language | English and major international languages | Darija, Arabic and French, written and spoken |
| Target customers | Large multi-site groups, big IT budgets | Industrial SMEs, with or without a CMMS |
| Starting point | Rollout of a full platform, sometimes with sensors | The PDF manuals and Excel file you already have |
| Veterans' know-how | Digitized procedures, often written out | Oral account in Darija, structured by AI, approved by the manager |
| Support | Teams mostly outside Morocco | Team in Morocco, present on site |
Every intervention enriches the plant's memory. The more the workshop uses Maintiv AI, the more valuable it becomes: the approved cards, videos and breakdown history belong to the site and stay in the plant.
Plans
A plan for every workshop size.
Start with diagnosis and add modules when the workshop is ready. Each plan adjusts to your site: extra modules, number of machines, duration.
To start
Essential
One line or workshop, and the team that maintains it.
Up to 10 machines6 accounts
- Voice diagnosis in Darija, Arabic and French
- Manufacturer manuals and sourced answers
- Breakdown tracking and history
- Know-how and training videos
For a plant
Pro
All the site's maintenance, from preventive to dashboard.
Up to 30 machines16 accounts
- Everything included in Essential
- Preventive plan, calendar and Excel import
- Spare parts and stock alerts
- Dashboard and indicators
- Excel and CSV exports to your ERP
For a group
Enterprise
Several sites, a large machine fleet or requirements specific to your group.
Unlimited machinesUnlimited accounts
- All the modules of the Pro plan
- Terms and modules tailored to your group
- ERP connector studied with your IT department
One price per siteTeam accounts are included in the plan, with no per-user billing.
Cloud or in your plantHosted by Maintiv AI, or installed on a server at your site.
Your data stays yoursNothing is deleted, even when the subscription ends.
Roadmap
Start simple, grow with the plant.
The workshop copilot
- Voice diagnosis in Darija, Arabic and French
- Breakdown tracking, from alert to solution
- Know-how, videos and onboarding path
- Preventive plan, calendar, Excel import, spare parts
- Dashboard, roles and audit log
- Essential, Pro and Enterprise plans, cloud or on-site
Plant pilots
- First pilot sites in Morocco
- Secure online app for tablets
- Running-hours meter tracking
- ERP connectors depending on the customer's system
Beyond the workshop
- Sensor-based predictive maintenance
- Energy and carbon module (CBAM, ESG) for exporters to the European Union
- Maghreb and French-speaking Africa
Frequently asked questions
What site directors ask us.
Do we need to change our ERP or CMMS?
No. If you already have SAP, Odoo or another CMMS, it stays the reference. Maintiv AI captures the diagnosis and know-how, then exports the interventions so no one re-enters anything.
What if the answer isn't in the manual?
Maintiv AI says so clearly instead of inventing. The question appears in the manager's dashboard, and once the breakdown is solved, Maintiv AI offers to turn it into a know-how card.
Do our manuals and data stay confidential?
Access is limited by role and every action is traced. In online mode, questions go through an external AI service. For sites that require it, an on-premise version runs without the Internet.
What if a breakdown can't be fixed right away?
The technician puts it on hold with the reason: spare part, contractor, production stop. The manager sees what's blocking and for how long. If the breakdown exceeds the site's skills, it is marked unsolved, with the reason.
Can Maintiv AI be installed in our plant rather than the cloud?
Yes. Maintiv AI works the same way in the cloud or on a server installed at your site, and your data then stays with you. For a site with no Internet access, the AI can also run on-premise.
Do we need to install sensors on the machines?
No. Maintiv AI starts from your manuals and your team. Sensor-based predictive maintenance is planned for a later stage, for sites that want it.
What hardware do we need?
A tablet or PC with a recent browser (Chrome or Edge) and a microphone. No software to install on the devices.
How does setup work?
In three steps: import your machines' PDF manuals, create the machine fleet, create the team accounts. Your Excel maintenance file can be imported as is.
Demonstration
See Maintiv AI answer on one of your machines.
Bring the manual of a machine that often breaks down. Your technicians ask their questions in Darija, and you judge for yourself.
- Demo on a manual from your workshop
- Voice trial with your own technicians
- No commitment, no IT project
Write to us directly:
Your request is ready
Copy it and send it to us by email or WhatsApp.